Ana Marisa Santos
Phone: (+351) 215 906 011
1st Edition*: starts on May 11th, 2021
*Applications open until May 4th, 2021
Classes: Tuesday, from 2 p.m. to 6 p. m. and Thursday, from 9 a.m. to 6 p.m.
Duration: 5 weeks| total of 46 hours
“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.”
In fact, a brilliant idea may not come to fruition if it is not communicated with impact. But doing so is not easy or automatic, on the contrary, it is something that is trained and perfected in an effort to avoid making the same mistakes over and over again. It is not a mere set of tricks, moves and manipulations, but the result of serious, focused and continuous work.
To succeed in this improvement effort, it is essential that we know and applies a set of principles, strategies and tools of communication, persuasion and cooperation. All of this is integrated into a change of mindset, where more than wanting to be right, we want to solve problems, more than winning the conversation, we want to ensure understanding.
The Communication and Interpersonal Impact program was designed to provide the development of behavioural skills to operationalize this paradigm shift, in a logic of leveraging our strengths and investing in our areas of improvement.
To develop behavioural competencies, it is necessary to follow a methodology that includes the following aspects:
This program follows an experiential approach in which the skills and their underlying concepts are presented in a structured and sequential manner, providing participants with multiple application scenarios through mini-cases, role-plays, pedagogical videos and gamification (e.g. Kahoot sessions).