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Frequently asked Questions | Spring 2020-21

Starting this new chapter in your academic and professional life is exciting and, this year, also stressful due to the current pandemic.  The purpose of this webpage is to provide you with information about our teaching strategy for the Spring semester to help you plan your Master journey at CATÓLICA-LISBON.

As we are adapting to the context as it changes we will be updating this page with the most updated information.

Frequently Asked Questions

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Our students come from every corner of the world, so some of you may face greater uncertainty related to travel limitations.  Exceptionally, if you cannot obtain a visa or travel to Portugal or face other restrictions related to the Covid-19 pandemic that prevents you from physically attending classes, you will be able to follow all classes remotely and synchronously, i.e., in real-time (Lisbon Timezone).

This includes the on-campus sessions since classrooms will be equipped with video conferencing technology, allowing remote students to interact with the instructor and classmates in real-time; it does not include mid-term exams (March 18th – 27th) and end-term exams (May 19th – 28th), which are expected to be taken physically on CATÓLICA-LISBON campus.

To attend all classes online, you should submit a “request for exemption from physical presence at School” attaching all necessary documentation (travel itinerary, boarding passes, medical declarations, etc.).

[Updated 21.01.2021]

Due to the implementation of stricter lockdown rules the Rector of Universidade Católica Portuguesa, Professor Isabel Capeloa Gil, has decided to transfer all classes to an online model.

This is a temporary suspension of in-person instruction, which will be in force until the end of the lockdown period. According to this, all 2nd Semester classes will start online on February 1st. Course schedules will be kept as planned.

[Updated 19.01.2021]

All academic activities at CATÓLICA-LISBON will take place as planned. However, given the current pandemic situation, all Master students who wish to attend classes remotely during T3 may do so by filling out this form. Please keep in mind that exams will still be held on campus. Requests for online exams will be handled separately from requests for online classes.

[Updated 19.01.2021]

Exams will take place on campus as in the 1st Semester, however, students in particular circumstances can request exemption from physical presence at school.

Conditions to request online exams, subject to verification and approval:

  • travel ban or visa issues;
  • quarantine isolation for high-risk contact with a confirmed case for COVID-19, substantiated by the declaration issued by National Health Services (Saúde 24);
  • having a confirmed COVID-19;
  • other extreme medical condition that prevents you from being at school.

If you find yourself under these circumstances, you may submit a form that will be available closer to the exam period.

All necessary documentation must be provided when submitting the request (travel itinerary, boarding passes, medical declarations, etc.). Please keep in mind that there may be time differences and you will still have to comply with schedules based on Portugal’s time zone.

Our School will endeavor to offer alternative ways to fulfill this academic mandatory requirement. More information about such alternatives will be communicated later on, depending on the evolution of the pandemic crisis.

We currently share your concerns regarding the uncertainty in the job market and how this is going to affect your ability to fulfil the internship and the international requirements that are part of your master program. 

Moreover, you will be able to check some of the arrangements our school have made on our Internship Validation webpage.

Career Accelerator Lab Activities will be delivered remotely in a blended format: asynchronous and/or synchronous moments. In asynchronous moments, you will be required to perform some tasks at your rhythm within specific deadlines provided by the trainer or the company.

The synchronous moments will require you to be present at the set date and time in an online session (Zoom, Teams, or other video conference platform). All blended workshops will be hosted on Academy. After enrolling on workshops, on careerNETwork, you will have to access Academy to attend them.

For the company sessions usually, you will have to attend a Zoom session through a link indicated on careerNETwork.

If you need further details or assistance, please contact the Career Accelerator Team:

To be eligible to participate in online LERNE sessions, you must belong to one of the following groups:

  • Students that are abroad for the Double Degree or ERASMUS outgoing semester;
  • Students that are in their thesis semester, and are not attending any other curricular activities on Campus;
  • Students that were allowed by the school board to attend all curricular activities online for health, visa, or other reasons.

LERNE will receive Information about which students are eligible directly from master affairs. If you are under any of the previous conditions you will be receiving soon an email from LERNE indicating what are the next steps for you to participate online.

The School has shifted to a hybrid teaching model that combines on-Campus with on-line sessions in real-time. This means that you still have to follow the regular schedule for most classes and learning activities.  If you are outside of Portugal, please keep in mind that all schedules are based on Portugal’s time zone. 

Common signs of Covid-19 infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. 

If you believe you may be experiencing symptoms of Covid-19, please report them to the national health authorities at SNS 24: 808 24 24 24 (in Portugal) or the health authorities of the country where you are currently in. 

Please familiarise yourself with the latest Portuguese National Health Authority COVID-19 advice. We recommend revisiting this advice regularly, as it is likely to be reviewed, and updated. 

In order to help us keep track of students regarding COVID-19 health issues, please also contact Undergraduate ( or Master Student Affairs (  

The health authorities recommend that anyone in direct contact with someone diagnosed positive for COVID-19 should be in isolation until 14 days have passed from the date of exposure. In case you manifest any symptoms please report them to the national health authorities at SNS 24: 808 24 24 24 (in Portugal) or the health authorities of the country where you are currently. 

We are collaborating with the health authorities keeping track of students, faculty, and staff. We will inform you immediately if we become aware of any possible contact you may have had in School with someone diagnosed positive so that you can take adequate prevention measures. 

The School has implemented the following safety measures: 

  • Everybody must check body temperature every day and if any symptoms associated with Covid-19 are detected, they must stay at home. 
  • It is mandatory to wear a mask on Campus and always walk on the right side to avoid crossing with other people. 
  • There are hand sanitizers at the entrance of the building, next to the vending machines and classrooms. 

The courses will follow the hybrid teaching model that we developed to optimize course experience, within the constraints of the current health and safety protocols. Our goal is to maintain the value of the on-Campus interactions and learning while ensuring the safety and protection of all members of our community. 

CATÓLICA-LISBON has received both the COVID SAFE certification from APCER and the COVID OUT certification from ISQ, being the first and only Portuguese business school to obtain double safety certificate. 

  • Always wear a mask. 
  • Wash your hands frequently. 
  • Avoid touching your eyes, nose and mouth. 
  • Cover your mouth using the bend of your elbow or tissue while coughing. 
  • Avoid touching the doors and handles. 
  • Always use the right side of the hallway. 
  • Keep the social distance of 2 meters (6 feet). 

In case you need medical assistance, you should contact the national health authorities at SNS 24 by calling 808 24 24 24

For more specific information, please contact Undergraduate Student Affairs (, Master Student Affairs (, or Incoming Exchange ( 

If you feel sick, you should stay home and contact the national health authorities at SNS 24 by calling 808 24 24 24

The emergency number in Portugal is 112.  You can call regarding any emergency that requires an ambulance, fire department or police. Do not hang up if you call by mistake, tell the operator everything is fine. Otherwise, assistance can be sent. 

You should contact the Master Student Affairs Team (or, if you are enrolled in a Double Degree Program, kindly contact the Double Degree Team).

A great way to clarify any questions you may have about your study plan is to meet the Master Student Affairs Team at a virtual individual meeting session. These events are held regularly throughout the year and offer you the opportunity to learn more about your program structure and requirements.
Schedule your session HERE.

Members of our Master Affairs Team will be available to provide you with all the information you need about enrolment processes, deadlines, procedures, guidelines, fees and scholarships.


To access your remote classes, follow the steps below: 


Your classes will start at the time indicated on your ESCA schedule. You must attend your section timetable and keep in mind that our classes’ schedule is based on Lisbon time zone. 


Your professors will share a link in your courses’ Moodle pages. This link gives you remote access to classes. Please check your course Moodle page carefully – each professor can share the link in different areas of the Moodle page (e.g.: in Announcements, or as a Topic, or as a Message). 

We recommend that you access the Moodle page at least 10 minutes before your class starts to be sure that you have the access link. 

(NOTE: You must use your ESCA credentials to access Moodle.) 


The link shared by your professor can be either Zoom or Microsoft Teams. 

  1. Zoom: Access the link and wait for access to the class. 
  2. Microsoft Teams: Access the link and wait for access to the class. (In a first phase you will access your class as a guest; once you activate your Microsoft account, you will join as an authenticated user.) 

Useful links: 

As a CATÓLICA-LISBON student, you have access to several e-services, digital resources and IT resources: 

Your student platform is ESCA. Here you will find your academic information like grades, GPA, tuition fees and receipts. You will also use this platform to enrol in your elective courses and make any formal requests you may need. 

You access your area using your student number and credentials. If you have trouble accessing it, please send an e-mail to the

If you are having problems with your Microsoft Teams account, please send an e-mail to Make sure you mention your student number and add any necessary print screens to illustrate your problem.  

If you need support with Zoom, please contact the IT Department, using the following e-mail: 

Given the current safety restrictions, there are no rooms or spaces provided for group work on campus. We kindly ask you to continue to schedule all your group meetings in a virtual environment.

The capacity of rooms and common spaces is very reduced in order to comply with current safety restrictions. The school building has some spaces equipped for individual work.  Due to safety measures, they will be limited to use by students who need to wait for the next class or to take an online session scheduled immediately before or after a physical class.  We kindly ask you to continue to schedule all your group meetings in a virtual environment and use these spaces only when needed to bridge your schedule, as described above. For your safety, these areas will be regularly sanitized. They are located in the main hallway in floor 1, and complement the outside seating spaces on the same floor, opened since the start of the school year.

The Cafeteria is open. Service and table layout were adapted to comply with current safety restrictions. The cafeteria tables are only for eating and cannot be used for studying since capacity is already greatly reduced.

Card Store

Location: Building IV on floor 0
You need to take a ticket to “Loja do Cartão” and wait for your turn. Here you can recharge you student card so you can use it for parking or printing.
Near the entrance of the campus there is a machine where you can also recharge your student card.

Working Hours:
Monday to Friday
9:00 am to 1:00 pm
2:00 pm to 6:00 pm


Photocopy Center (Duplix)


Location: Building IV on floor 0
You need to take a ticket to “Duplix” and wait for your turn.
Please be aware that only 2 students are allowed inside the store at the same time.

(+351) 217 214 025

Working Hours:
Monday to Friday:
9:00 am  to 6:30 pm
9:00 am to 12:00 pm (noon)


Library João Paulo II (BUJPII)


Location: Building IV on floor 3.
To access the library you need to make a reservation through an online form. Please be aware that the group study rooms are not available.

(+351) 217 214 011

Working Hours:
Monday to Friday:
10:00 am to 1:00 pm
2:00 pm to 6:00 pm
Saturday: 9:00 am to 1:00 pm


Book Store


Location: Building IV on floor 0

(+351) 217 214 024

Working Hours:
Monday to Friday:
8:30 am to 6:15 pm
Saturday: 9:00 am to 12:00 pm (noon)