Arturo Estrada Rodríguez is an Assistant Professor of Operations at Católica-Lisbon School of Business and Economics.
Arturo received his Ph.D. in Operations Management from the School of Management at University College London (UCL). Arturo also holds an M. Res. degree in Management Science from UCL and both M.Sc. and B.Sc. degrees in Industrial and Systems Engineering from ITESM (Mexico).
Arturo’s research focuses on information economics in the context of service operations and queueing systems. Specifically, Arturo studies priority allocation problems with (dis-)honest customer data, non-truthful mechanism design for revenue management, delay announcements under cheap talk and bayesian persuasion, and diagnostic queueing systems with human-algorithm interactions.
Arturo relies on formal queueing and game-theoretic models, alongside econometric analysis of experimental data. His research has been published in Management Science and the International Journal of Production Economics.