Estrutura do Programa e Conteúdos Programáticos

keyboard_arrow_up Negotiation Fundamentals (7.5 hours)

Preparation and Planning for a Negotiation

Dividing the Negotiation Pie (Distributive Strategies)
Expanding the Negotiation Pie (Integrative Strategies)

Instructor: João Matos

keyboard_arrow_up Negotiating with Reason and Emotion (7.5 hours)

Biases of Reason and Emotion

Fundamental Principles of Persuasion
Influence Strategies in Negotiation

Instructor: João Matos

keyboard_arrow_up Overcoming Obstacles and Challenges in Negotiation (7.5 hours)

Multiparty Negotiations in Teams

Negotiating with Difficult People and in Disadvantaged Situations
Ethics, Lies, and Negotiation

Instructor: João Matos

keyboard_arrow_up Managing and Resolving Conflicts (7.5 hours)

Power, Rights, and Interests

Conflicts Among Colleagues, Teams, and Departments
Alternative Dispute Resolution

Instructor: João Matos