Comunicar, Persuadir e Negociar, são temas críticos da gestão diária das nossas atividades, cada vez mais globalizadas. Melhorar estas nossas competências é um fator crítico de sucesso na gestão das nossas equipas, das nossas organizações e da nossa relação com os mercados. Este programa da UCP, "3 Pilares do Sucesso Profissional e Pessoal", permite a obtenção de um conjunto de conceitos, ideias e experiências muito importantes e que se desenvolvem nas melhores escolas de gestão dos EUA e da Europa. E sobretudo dá-nos a oportunidade, de após um diagnóstico prévio sobre as nossas características, podermos treinar em sala e em equipa, um conjunto de práticas que nos podem ajudar no nosso desempenho futuro. Excelente Iniciativa.

It is hard to highlight any particular aspect of this course since my various expectations were amply realised. However, the fact that it had a very accentuated practical component, which served to support and prepare participants for energetic and interactive sessions with the various elements of the teaching staff could perhaps be mentioned as the most relevant point. The subsequent application of the knowledge imparted during this course has proved to be a constant asset, both in personal as well as professional terms, especially due to the practical nature of the course contents. In my particular case, my enrolment in this first edition of the 3 Pillars course afforded me the satisfaction of verifying that my best practices were within the statistics but that they required updating, which was definitely achieved while attending this course.

My thanks and congratulations to the entire teaching staff.

Communication and negotiation are very fascinating areas and the 3 Pillars program addresses them in a stimulating and dynamic format, that balances the theory with practice, through exercises and role plays, which lead to an immediate understanding of the potential of the tools and knowledge learnt, that encourages putting them into practice. The use of coaching and 360º feedback methodologies was a very interesting way to deepen our understanding of ourselves and allowed the identification of areas in need of improvement.

This program helps us to improve our communication, persuasion and negotiation skills by teaching us the best strategies to adopt depending on the profile of each person present in the program and the various situations that may arise in our life. I think this program was important because using the strategies proposed made me even more efficient and effective in day-to-day management. I highly recommend this program to professionals in all areas of activity because I believe we will be more successful if we proceed to develop and improve the three pillars of this program.

In addition to the systematization of communication, negotiation and persuasion strategies and techniques that we expect in this course, the 3 Pillars program is special given its practical aspects, the standing invitation to reflect on lessons learnt from real life business situations, the opportunity to take away important lessons from the individual 360º Feedback + Coaching that ensure a better fit to the various players within the Company, the deeper knowledge of ourselves and of others in order to take in and apply several techniques and practices that lead to differentiating results.

In current times, it is impossible to deny the importance of knowing how to communicate, persuade and negotiate. It is also undeniable that we all know how to communicate, persuade and negotiate. What is arguable is how to do it well, and efficiently, leaving behind the difficulties we have been accumulating over time. In this program I learnt the theories to manage time and the daily stress, theories on how to have a positive impact on others, how to assign priorities and goals or how to leverage my skills, theories on the importance of cooperating versus competing theories. These are the theories that I truly use on a daily basis.

To be able to leave my testimonial regarding the 3 Pillars program is an enormous privilege.

Before addressing the program content, I must congratulate the faculty for their excellence values, dedication and professionalism, that were crucial in ensuring the participants motivation and dedication to the program. Regarding the program’s content, I must mention communication, persuasion and negotiation as the key tools I have applied in my professional day-to-day life at the Extra-A, the company where I work. These are undoubtedly the 3 structural pillars I need to use in my job.