Advanced Negotiation Tools: Difficult Situations

4h / English

 

Topics:

  • Irrationality
  • Distrust
  • Anger
  • Ego
  • Threats
  • Hardball tactics and dirty tricks

 

Exercises:
Role-play 4 (two-team, multi-issue)

Faculty

João Matos is an Invited Assistant Professor at CATÓLICA-LISBON where he teaches Programme and Negotiation, Communication, Change Management, Intercultural…